Overnight print project for Vienna
When the printer they had lined up for a three day overnight printing project let them down, Slack Incorporated reached out to European Printer. With files due to be available at 6.30pm and congress newsletters to be delivered at 8.30am the following morning, you need reliable printers who can work under pressure.
Our print partner in Vienna was exceptional, working without fuss and delivering on time each morning. With a project that is fraught with pitfalls, it's good to know that our partners can be relied upon to make us look awesome in front of our clients!
This was the response from Slack Incorporated:
"Thank you for everything. I was very happy with the job and the ability to work through you and not have challenges with language barriers. Also that with short notice you were able to take this job and make it work when another printer could not. We do this particular job every year in a different European City. Next year is Barcelona and so I will not hesitate to reach out to you again for that job."
Andrea Gaymon, Slack Incorporated.
BookinaBox look for a hero in Europe
Book in a Box are at the leading edge of book publishing and have a rapidly growing stable of successful authors around the globe. But if you have arranged a book signing in Madrid on a Wednesday evening and on Monday evening they tell you that you are not going to receive the book in time - you have a problem!
Thankfully, they found European Printer and we were able to pull in a favour from one of our Madrid based digital book printers and the books were printed by 5pm on the Tuesday and delivered to the author's hotel the next morning with hours to spare!
Tucker Max, BookinaBox's founder, was told what we had pulled off and his reaction... "Holy s**t, that's amazing!" - High praise indeed.
Here's what BookinaBox's publisher, Holly Foreman, had to say:
"I understand that what you accomplished for me yesterday is not normal, and I cannot tell you how lucky I feel to have found you both!
The authors you helped me take care of have become dear to me as I helped create their book over the last six months. I simply couldn't let them show up to a signing event without books to sign! They received the books two hours ago, with 9 hours to spare before the event! You've made me look like a hero to them - and be assured I have shared the credit, as I couldn't have made it happen without the two of you! My fellow tribe members here at Book In A Box are equally impressed - we have not seen anyone react with the sense of urgency you both did.
I knew when I asked for help that it would require heroic effort, and I cannot share in words how thankful I am that you cared, and especially for someone you had never met. I will freely admit to crying happy tears after you told me the books were slated for same day printing!
In an industry where exemplary service, unfortunately, is not commonplace; you have both restored my faith that there are other people in the world who care for their clientele in the same way I do!"
When Google need to find someone to do a job for them - not surprisingly, they turn to Google!
And when they found European Printer they found a print partner to take care of a range of print requirements around Europe for their conferences and seminars.
We have worked with Google for close to 4 years now, and have managed print projects for Paris, London, Milan and Zurich among others.
We're proud to be good enough for Google and proud that they have given us permission to mention them on our website. It means a lot - thanks, Google!
10/10 from Delkin
David Gleeson, from Delkin Devices needed some promotional flyers delivered to Nuremburg in Germany in advance of a presentation. This is how he described our service:
“Ordered from the UK. Delivered to an address in Germany. On Time, In Full and Exactly as I requested. Supported by constant updates of progess. Excellent service. 10/10.”
It's not every day that you get a request from Harvard!
So we were very excited to be asked to produce material for the European Harvard Model Congress in Madrid. Here's what Chandon G. Lodha, HMCE President, thought of European Printer:
"Following up on your earlier email - everything was AMAZING. The conference programs look perfect, the T-shirts look great, and everything was shipped on time and delivered exactly as we asked. I was also extremely impressed by the level of service I received, and the call from your team to verify all the spelling errors - truly PHENOMENAL! We look forward to working with you in the future."
Chandan G Lodha
A Scrum in Barcelona
Julia Westelaken, Program Coordinator from Elastic Communications and Events in Ontario Canada contacted us for help with their international Scrum Alliance Gathering in Barcelona, Spain.
We helped with the programme, signage, posters and even the delegate name tags. This is what she had to say about the service she had received:
“EuropeanPrinter.com provided excellent service in terms of prompt response time, accurate final print materials, and courteous customer service. I would not hesitate to use them again for any other European printing needs. Thank you!”
We're happy to help!